At KIKI & RIKI, we believe every pet deserves the very best — and so do you. We're devoted to bringing care, quality, and trust to every step of your journey together.
We stand behind the quality of our products and guarantee they match the descriptions on our website and marketplaces.
This guarantee does not cover damage resulting from misuse or improper handling of the product.
If any defects or faults are found, we offer a free replacement within 6 months of purchase. To process the exchange, please provide your marketplace receipt along with clear photos showing the issue.
Replacement shipping is free of charge — you won’t pay anything extra for receiving a new item.
If any buckle, clip, or ring breaks under normal use, we’ll replace the item free of charge.
Our warranty does not cover normal wear and tear.
Not satisfied with the quality? Fill out the contact form — we’re here to make it right. KIKI & RIKI
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